Institutional Remedy & Pre-Action
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Page ID: 1380 · Title: Institutional Remedy & Pre-Action · Evidence status: Not yet labelled — see the Editing Protocol · Version: 1.0.0 · Editing Protocol
Purpose
Give each institution a fair, documented opportunity to investigate, disclose, correct and remedy before escalation or proceedings.
Remedy ladder
- Issue identified
- Evidence sufficiently particularised
- Institution formally notified
- Disclosure/investigation requested
- Institution accepts, partly accepts or denies
- Remedy proposed
- Remedy completed and evidenced
- Unresolved/escalated
- Pre-action
- Proceedings
Gate
Preserve evidence → request disclosure → notify institution → use appropriate complaint/review route → request correction → seek proportionate remedy → record response/deadline → consider independent route → obtain legal advice and protect limitation.
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